Shipping & Returns

Last updated: 2026-11-01

Where we ship

We ship from Toronto, Canada, to addresses in Canada. Shipping to the United States is coming soon.

Shipping cost

• Canada: CA$20.00 flat rate per order.

Delivery time

Ships in 2–4 weeks. Devices are sourced from the manufacturer after you order, so please allow for that in your plans. We email you a tracking number as soon as your parcel ships.

Returns

You can return unused items in their original packaging within 30 days of delivery for a refund of the item price. Contact us first through the contact form and we'll send return instructions. Return shipping is paid by the buyer unless the item arrived damaged or defective.

Damaged or defective items

If a device arrives damaged or doesn't work, contact us within 14 days of delivery with your order number and a short description or photo. We'll replace it or refund you, including shipping.

Warranty

Devices are covered by the manufacturer's warranty against defects in materials and workmanship. Contact us and we'll handle the claim with the manufacturer for you.